Security

Be safe, be smart

Scammers never sleep. They’re constantly coming up with new tactics to steal your money and your identity. They do this by acquiring personal information, such as your Social Security number, bank account numbers and credit card numbers. Be cautious when anyone asks you for that information and make sure you are talking to a trusted source.

If you suspect fraud…

If you suspect you’re a victim of identity theft or a scam that might have given a fraudster access to your accounts at The Peoples Bank, change your login information for Online Banking immediately:

  1. Log into Online Banking.
  2. Navigate to your preferences.
  3. Select “Change login” and then “Change password.”

Next, contact us so we can work with you to minimize problems.

If you have disclosed sensitive information, such as your Social Security number, to a fraudster, you should also contact one of the three major credit bureaus below to discuss whether it’s appropriate to place a fraud alert on your file to prevent scammers from opening new accounts in your name.

Finally, report all suspicious contacts to the Federal Trade Commission on their website or by calling 877-438-4338 (877-IDTHEFT).

Equifax

800-525-6285

P.O. Box 740250
Atlanta, GA 30374

Experian

888-397-3742

P.O. Box 1017
Allen, TX 75013

Trans Union

800-680-7289

P.O. Box 6790
Fullerton, CA 92634

Phishing scam

Beware of texts or emails with the subject title “Rejected ACH Transaction.” While the message may appear to be from NACHA – The Electronic Payments Association, the link redirects to a webpage that appears legitimate but belongs to a fraudster. The link almost certainly contains an executable virus with malware.

See the real NACHA website at nacha.org for more information about this scam.

Helpful links

These government websites contain resources and tips to help you protect yourself from identity theft:

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